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Adherence to Diabetes Standards of Care in Integrated Healthcare Clinics Serving Patients with Serious Mental Illness

Joni Weidenaar1, Asma Jami1, Heather Phillips1, Dennis D. Grey1, Emily Brigell1, Kathryn Christiansen1 Jessica A. Jonikas1, Kristin E. Davis2, Crystal M. Glover1, Judith A. Cook1

1 University of Illinois at Chicago, 2 Thresholds Psychiatric Rehabilitation Centers

Background

The high prevalence of diabetes among people with serious mental illness (SMI) is well-documented1, as are the benefits of integrated health and mental healthcare for this population2. Concurrently, while evidence is growing for the use of diabetes registries in improving outcomes of primary care patients, little research has focused on the use of this technology among patients with co-occurring diabetes and SMI. Traditional primary care is often difficult to access and inadequate to serve the more complex medical and behavioral concerns of co-occurring diabetes and SMI3. Disease registries could be effective to cut significant medical costs to individuals, as well as the healthcare system4 by utilizing identification and tracking technology to alert the care team of fragmented care5. Alongside disease registries, care coordination has been shown to significantly increase the likelihood of evidenced-based care6, improve care management, and enhance patient outcomes7.

This study aims to measure patient- and clinic-level outcomes at Integrated Healthcare Clinics (IHCs) following implementation of care coordination using a diabetes registry.

Methods

UIC College of Nursing (CON) and Thresholds Psychiatric Rehabilitation Centers in Chicago collaboratively operate 2 IHCs.

IHCs are located at Thresholds’ program sites on the north and south sides of Chicago; CON staff provide medical care.

IHCs serve 220 patients with co-occurring diabetes and SMI; the diabetes registry consists of data from these patients.

The registry includes data from labs, services, and visits over the past 3 years and generates reports at patient- and clinic-levels. This allows for assessment of clinic-wide adherence to diabetes standards of care, as well as monitoring of the quality of patient’s medical outcomes.

Preliminary analyses include correlations between demographic variables, IHC site, and patient-level outcomes.

Data come from clinic visits during calendar year 2011 and consist of measures made at the most recent visit.

Study Sample Demographics (N = 220)

  1. 67% male
  2. 2/3 members of racial/ethnic minority groups: 59% African American; 30% Caucasian; 4% Hispanic/Latino; 2% Asian; 1% American Indian
  3. Age range: 18 to 73 years (mean=50; sd.=10)
  4. 51% are patients at the north clinic; 49% at the south clinic

Results

Across both clinics, 78% of patients exhibited glycemic control meeting ADA standards (A1c<7). The large majority (88%) had total cholesterol at the normal level (<200), with 73% achieving acceptable HDL (>35), 88% acceptable LDL (<130), and 88% normal triglyceride levels (<200). Over three-quarters (78%) had blood pressure in the normal range (<135/85), and 86% had microalbumin/creatinine ratios in the normal range (<30).

Table 1: Zero-Order Correlations Indicating Relationships Between Gender, Race/Ethnicity, Age, and IHC Site with Alc, ACR, Total Cholesterol, HDL, LDL, Triglycerides, and Blood Pressure
   

High
A1c

High
ACR

High
Total
Cholesterol

Unacceptable
HDL

Unacceptable
LDL

High
Triglycerides

High
Blood
Pressure

Gender

 Male

-0.00

0.00

0.10

0.32**

0.09

0.05

0.05

Race/Ethnicity

White

0.05

-0.01

-0.09

0.15*

-0.07

0.18**

0.02

Race/Ethnicity

Black

-0.15*

-0.02

0.02

-0.12

0.06

-0.19**

0.08

Race/Ethnicity

Minority

-0.10

0.01

0.05

-0.16*

0.04

-0.14*

0.02

Age

 

0.04

-0.02

-0.13*

0.05

-0.20**

0.05

-0.05

IHC Site

 South

0.05

-0.10

0.01

-0.05

-0.04

-0.17*

0.21**

*p< .05 (2-tailed); **p<.01 (2-tailed)

Regarding Table 1, IHC-North patients were significantly more likely to have high triglyceride levels; however, when controlling for race/ethnicity this difference became non-significant (r= -0.13, p= 0.06). South patients were significantly more likely to have high blood pressure and this difference remained significant even controlling for race/ethnicity (r= 0.20, p = 0.00).

Table 2: Zero-Order Correlations Between A1c, ACR, Total Cholesterol, HDL, LDL, Triglycerides, and Blood Pressure
 

High
A1c

High
ACR

High
Total
Cholesterol

Unacceptable
HDL

Unacceptable
LDL

High
Triglycerides

High
Blood
Pressure

High A1c

1

0.06

0.11

0.01

0.05

0.07

-0.10

High ACR

 

 1

 0.07

 0.02

 0.02

 0.05

 0.02

High Total
Cholesterol

1

-0.07

0.70**

0.12

0.04

Unacceptable HDL

1

-0.01

0.14*

0.04

Unacceptable
LDL

1

0.01

-0.01

High
Triglycerides

1

0.00

High Blood Pressure

1

*p< .05 (2-tailed); **p<.01 (2-tailed)

Conclusion

This study suggests that integrated health clinics operated collaboratively by medical and mental health personnel achieve positive outcomes at both the patient- and clinic-levels. Additionally, use of a diabetes registry allows for close monitoring and ongoing assessment of the extent to which standards of care are adhered to, and can help identify patients for whom additional medical and mental health services are required. These processes can translate into positive medical outcomes and improve the quality of life for patients with co-occurring diabetes and SMI.

More specifically, the registry may improve IHC medical outcomes by creating reports with patient-specific longitudinal data that highlight at-risk labs and behaviors, as well as missed services. Registry use may also increase patient-centered care by informing the care team of a patient’s personal barriers to healthcare (i.e. failure to follow through with medical referrals due to nervousness, lack of transportation, inadequate financial resources for nutritious food, etc.). Second, registry use may increase awareness of clinic barriers to standards of care (i.e. time constraints on patient education, EMR’s inability to track personalized education and self-management goals, lack of reporting tools for routine visits and standards of care). Third, registry use may increase preventive care through creation of reports using diabetes-specific data and may alert providers to uncontrolled labs and missed services, reducing provider’s time searching through the EMR during visits. For example, based on our study’s findings, registry data can be used to identify male patients’ with unacceptable HDL levels at each clinic and give patient-specific reports regarding cholesterol medications, nutritional barriers, and exercise habits. In this way, registry information can be used to increase the potential for well-informed, patient-centered care and a proactive approach to disease management.

In the project’s next stage, a care coordinator will be introduced to the IHCs to aid incorporation of registry data into regular care. The care coordinator will work with IHC and Thresholds staff to facilitate services that require extra time, such as patient education and referral follow-up. Currently, IHC staff has limited resources for such tasks, with less than 4% of IHC patients receiving recommended annual dental exams. The care coordinator will use the diabetes registry to track and record outcomes directly related to patient- and clinic-level outcomes. The introduction of a diabetes registry and care coordinator may increase IHC potential for patient-centered care and a proactive approach to the management of co-occurring diabetes and SMI.

References

  1. Merikangas, K.R., Ames, M., Lihong, C., Stang, P.E., Bedirhan Uston, T., et al. (2007). The impact of comorbidity of mental and physical conditions on role disability in the US adult household population. Archives of General Psychiatry, 64(10), 1180-1188.
  2. Druss, B.G., von Esenwein, S.A., Compton, M.T., Rask, K.J., Zhao, L., & Parker, R.M. (2010). A randomized trial of medical care management for community mental health settings: The Primary Care Access, Referral, and Evaluation (PCARE) study. American Journal of Psychiatry, 167(2), 151-159.
  3. Storfjell, J.L., Brigell, E., Christiansen, K., McDevitt, J., Miller, A., et al. (2008). WOW specialty home care service for individuals with serious mental illness. Home Health Care Management & Practice, 21(1), 23-32.
  4. Holbrook, A., Thabane, L., Keshavjee, K., Dolovich, L., Bernstein, B., Chan, D., et al. (2009). Individualized electronic decision support and reminders to improve diabetes care in the community: COMPETE II randomized trial. Canadian Medical Association Journal, 181, 1-2.
  5. Hummel, J. (2000). Building a computerized disease registry for chronic illness management of diabetes. Clinical Diabetes, 18(3), 107-13.
  6. East, J., Krishnamurthy,. P., Freed, B., Nosovitski, G. (2003). Impact of a diabetes electronic management system on patient care in a community clinic. American Journal of Medical Quality, 18(4), 150-154.
  7. Simon, J. & Powers, M. (2004, May). Chronic Disease Registries: A Product Review. Retrieved from http://www.chcf.org/documents/chronicdisease/ ChronicDiseaseRegistry

 

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